Thursday, 26 January 2017

Instagram rolls out Live video to all [@SmartInsights Alert]

 Live video now available to everyone on Instagram.

Instagram announced another update their platform this week. Instagram Stories will allow you to broadcast live video to your followers as well as being accessible via Explore.

Live Video for Instagram Stories is being pitched as a way to help you connect with your friends and followers who are there to share a moment with you. It is interesting that once you've stopped recording any trace that you were there will have disappeared, which may help the more camera shy of us use live video. I'm looking forward to seeing how brands adopt this new way to communicate with their audience.

Going live couldn't be easier - Just swipe right to access the camera and hit "Start Live Video". The only limitation you have is that you can only broadcast for up to an hour, which should be plenty for even the most seasoned influencer or brand. Instagram announced they'd be launching live video 'within weeks' back in November 2016, and announced on the 24th of January that the feature will be rolled out globally over the next week.

tumblr_inline_ogt42zaskd1svf3j7_540

Instagram Stories have been a massive success for the platform since they launched a few months back, with over 100 million people using the feature every day. Not bad when you think the feature has only been around since August last year. Stories have proved particularly successful for influencers and brands looking to build a community following. One limitation of Stories is they only last 24 hours but this limitation encourages new content creation on a daily basis, which in turn keeps their followers heading back into the app, so they don't miss a beat -making Instagram almost indispensable.

Going live couldn't be easier - Just swipe right to access the camera and hit "Start Live Video". The only limitation you have is that you can only broadcast for up to an hour, which should be plenty for even the most seasoned influencer or brand.

Disappearing Video & Photos in Instagram Direct for Friends and Groups - Available now

Like Stories, Direct messaging has proved to be just as popular with Instagram users, according to Instagram, global monthly users of this feature have grown from 80 million to 300 million in the last year.

This feature feels like they have taken the best aspects of Snapchat and Whatsapp, mixed them together and produced a great addition to the app. By adding the ability for users to send photos and videos that disappear once viewed directly to groups and individuals, they are once again encouraging users to live in the moment. A nice addition is the ability for the sender to see if the image or video has been viewed and also is the recipient has taken a screenshot.To give it a try - open the app, swipe right to open the camera, take a photo or video, then hit the arrow in the top right to send it privately to one of your groups or friends.

To give it a try right now - open the app, swipe right to open the camera, take a photo or video, then hit the arrow in the top right to send it privately to one of your groups or friends.



source http://www.smartinsights.com/social-media-marketing/instagram-marketing/instagram-adding-live-video-well-disappearing-images-video-direct-messaging-smartinsights-alert/

How to split test in AdWords more effectively using Adwords Scripts

Google AdWords scripts are an incredibly powerful tool for managing Google AdWords campaigns and automating laborious tasks.

AdWords scripts were voted the 3rd most useful Adwords optimization tool by a panel of 41 seasoned AdWords experts.

One of those tasks is A/B testing, where it can be incredibly difficult to keep track of when all of your tests have finished in large-scale Adwords accounts. However, split testing is essential for increasing your CTR, Quality Score and conversion rates.

In this article, I’m going to be explaining how you can use AdWords scripts to monitor and report the progress of your A/B tests, so you won’t have to trawl through your data to see when your tests have finished.

I’m also going to be showing you how you can use scripts that aggregate data, so you can reach statistically significant decisions on ads faster, where individually there would not be enough data. Furthermore, I’ll explain how to avoid “Simpson's paradox” that can skew your results when you're aggregating data.

Adwords scripts for monitoring your tests

If you have thousands of adverts within your account it can be very difficult to keep track of the progress of your tests. This is an area that scripts can come in very useful.

Russel Savage has created this free script that monitors all of your split tests, to see when they have hit statistical significance, and then emails you when the test is done, so that you can take action.

The script keeps track of when you make changes and knows when a new test has started, without you having to keep track. It also applies labels to adverts so that you can see within your account, what stage your tests are at.

labels in google scripts

Here is an example of the labels that the scripts apply to adverts. If the test has finished it will apply the labels “loser 95% confidence” to the advert that has lost, and labels the best performing ad “current champion”.

To use this script there are three steps that you need to follow. Firstly copy and paste the script into Adwords. If your unsure on how to do this follow these instructions here (LINK _WWWL).

The second step is to tell the script which email address that you want the emails to be sent to, to tell you that your tests have finished.

On line 20 of the script replace “user@email.com=” with the email address that you want the emails sent to, telling you when your test has finished too.

The third step is to choose a confidence level on line 21, by default it is set to 95% which means that when you make a decision, you will be correct 19 out of 20 times. If you wish you can increase this to 99% so you will be correct 99 out of 100 times but this will require more data.

The fourth step is to choose what you would like to compare. At the moment the script is set to CTR, so the winner will be the advert with the highest CTR.

Howeve,r you may want to test for different metrics depending on what you are trying to achieve. For example, if you want to reduce the cost per conversion in an account, you may want to change the metric to cost per conversion, or if you're trying to increase the conversion rate, you might want to set it to compare conversion rates.

To do this you need to make two very simple changes to the codes on line 33 and 34.

To compare cost per conversions, use the following:

var VISITORS_METRIC = 'Conversions';

var CONVERSIONS_METRIC = 'Cost';

To compare conversion rate use the following:

var VISITORS_METRIC = 'Clicks';

var CONVERSIONS_METRIC = 'Conversions';

Finally, if you want to include links to the campaigns and ad groups that you are testing in the email, you need to fill out lines 60 and 61 of the script.

To do this log into Adwords and copy the URL of the page, it should look something like this.

https://adwords.google.com/cm/CampaignMgmt?authuser=0&__u=6598756484&__c=9807638908#r.ONLINE&app=cm

U and C are 10 didgit codes that are unique to each account. What you need to do is copy these into lines 60 ad 61 of the script, so it should look something like this.

var __c = '9807638908';

var __u = '6598756484';

Once you have done this you should be set and ready to go.

Aggregating data using Adwords scripts to test faster

When split testing adverts in ad groups that only have a small search volume it can be difficult to get enough data to make statistically significant decisions.

You must, however, be careful when aggregating data to avoid “Simpsons Paradox

Simpson's paradox is “a paradox in which a trend that appears in different groups of data disappears when these groups are combined, and the reverse trend appears for the aggregate data.”

Example:

Ad group 1 data

ad group data Ad group 2 data

ad group data

Aggregate data aggregate data

Advert 1 is the best performing ad group in both ad group 1 and ad group 2, however when the data is aggregated, it appears that advert 2 was the best performing, giving an incorrect result.

There are, however, two simple measure that you can take to ensure that you don’t fall into Simpsons paradox.

You need to ensure that your ads are served evenly, so both ads will have a similar number of impressions. To do this use the “rotate ads indefinitely” which can be found in your campaign settings.

google adwords rotate indefinitely

If your ads are distributed evenly across ad groups, and your ad groups are closely themed, there’s no risk of falling into the Simpson’s Paradox trap.

My favorite scripts for aggregating data for split testing come from Fredrick Valaeys from optmyzr. The script produces a report of the various elements of your text ads.

The script aggregates data from all of the commonly used headlines, display URL’s and description lines within your account.

ad template performance

 

This script is ideal for aggregating data from similar ads across an entire account so you can make statistically significant decisions faster. Its also fantastic for finding the best performing text elements so you can theoretical create the perfect Adwords ads.

The only downside to this script is that its not freely available and is only purchasable through a subscription to Optmyzr.

Conclusion

As I hope you can see, AdWords Scripts are an incredibly useful tool for making A/B testing easier on large scale PPC Accounts, or where you have a large number of ad groups with very few impressions.

With the growing number of pre written Adwords scripts available, they are no longer just for experienced coders, any Adwords user can use them. So if there is anything you take from today, it should be that you should start utilizing scripts to make tasks such as split testing more efficient and less laborious.



source http://www.smartinsights.com/paid-search-marketing-ppc/split-test-adwords-effectively-using-adwords-scripts/

LinkedIn redesign simplifies site and puts focus on content [@SmartInsights Alert]

The new design overhaul of LinkedIn is the biggest in the site's history

Importance: (For B2B marketers)
Recommended source: LinkedIn blog
LinkedIn have just launched the largest desktop redesign since the site was first built back in 2003. They've re-designed the whole experience from the ground up, at the same time as re-designing their mobile app. The idea is to build a site that is more intuitive, simpler and faster to use. The new layout is currently rolling out across the world and should soon be live for all users - we are seeing it for some our team, on which this review is based, but not others.

Some of the most important changes for those using LinkedIn for marketing include:

  • Changes to the LinkedIn feed, tweaking the algorithm to get better at showing quality content users are interested in. They've also mentioned they'll be using humans as well as algorithms to select the most relevant content - this could cut down on spam and make it easier to reach your audience, if the content quality is right. LinkedIn is certainly spam rich, so this is overdue.
  • A universal search box which lets you apply filters to find more specific results. This is neat, but of course, you still have to pay to filter for the business criteria that really matter.
  • Greater insights into who is viewing your content - including job titles, companies and locations of those engaging with your updates.

The new sleeker look might also encourage more people to visit LinkedIn regularly, which is good news if you are currently using the platform to promote your business. If the changes haven't been made it to you yet, then you can see the new design below.

New home page:

New profile page:

If you want greater insights into the new design, you can view this video from LinkedIn showcasing the design.



source http://www.smartinsights.com/social-media-marketing/linkedin-marketing/linkedin-redesign-simplifies-site-puts-focus-content-smartinsights-alert/

Wednesday, 25 January 2017

Are click-to-open rates still accurate and valid?

Chart of the Day: Email benchmarking report 2016.

The DMA’s Email benchmarking report, sponsored by dotmailer, covering email performance data from 2015, has been recently released. They cover emails delivered, open, click through and click-to-open rates. But the dramatic statistic is the click-to-open rate (CTOR), which has declined to 20% in 2015 from the high of 32% in 2013. So, why the extreme decline?

Chart of the day: is CTOR still valid?

Let's look at what a CTOR is first: a CTOR, used to report on the effectiveness of your email content. It is calculated by taking your unique clicks and dividing by your unique opens and multiply by 100 to get the percentage (eg: (232 unique clicks ÷ 1200 unique opens) x 100 = 19%). Now to calculate an accurate CTOR, we need accurate clicks and opens. Unfortunately, open rates aren't always an accurate reflection of email interaction anymore. The reasons an open could be inaccurate is:

  • your ESP can't insert their tracking pixel into text emails
  • some spam checkers can trigger multiple email opens when they scan an inbox
  • if your client downloads images by mistake and if they use the preview pane to scroll through their inbox, even if they briefly view the email
  • if an email client blocks all images, then the ESPs tracking image won't be downloaded.

So is CTOR still an effective way to monitor your emails? With all the above reasons and also the fact that email clients are changing the way they interact with marketing emails, perhaps no. But it is still good to have it as a reference and until ESPs can find a better way to track opens.

A better solution to measure success would be tracking your unique clicks and what your clients are actually clicking on.



source http://www.smartinsights.com/email-marketing/are-click-to-open-rates-still-accurate-and-valid/

How to develop an integrated Paid Search and SEO strategy for e-commerce

Examples and best practice advice on how to maximise your digital marketing reach with an integrated PPC and SEO approach.

When it comes to digital marketing, pay per click (PPC) advertising and search engine optimisation (SEO) are arguably two sides of the same coin. However, all too often companies will focus on one at the expense of the other.

At ClickThrough Marketing we provide an integrated digital marketing approach. Working with large-scale e-commerce sites, we have learnt the importance of combining PPC and SEO activities to gain greater client and market insight as well as streamline our own internal activities.

PPC SEO Integration

Here, we look at four ways in which PPC and SEO can work together to deliver better results across the board.

1. Finding SEO opportunities with PPC data

There are many ways in which PPC can support SEO and digital marketers should explore ways to integrate paid search into their SEO strategy. We recommend the following: 

  • Sharing keyword data – Due to ‘not provided’, SEO teams can no longer report on what term brought a user to a site organically. However, SEO experts can use the “Search Query Reports” from AdWords to identify what keywords to prioritise when generating content aimed at the user. This is especially valuable when writing product descriptions or brand pages for e-commerce clients. Using the Search Query Report allows SEO practitioners to recognise which search terms are trending and tailor on page content towards these terms. For example, your SEO team may have used the search query report to find popular “How To…” queries to produce creative content, such as infographics and eBooks. There may even be opportunities to create new landing pages or extended landing pages from reviewing PPC keyword data, focusing on impressions, clicks and sales.
  • Remarketing – SEO professionals can use PPC remarketing to support any creative content that they produce. For example, a company may decide to remarket to their existing users that they have recently launched a whitepaper or eBook to encourage downloads and further engagement.
  • Sitelinks – Our SEO team works with the PPC team to implement sitelinks on Google AdWords campaigns to support blog posts. We find that this method leads to these blogs generating more visits than they normally would and reaching a wider audience. This also brings a greater CTR and interaction rates on the ads and, through the insightful knowledge of the blog, helps to drive more sales.
  • Creatives – With the speed of AdWords PPC teams quickly discover what copy works well and can then share this data with their SEO and content marketing colleagues. Look at whether certain USPs or call to actions (CTAs) improve click-through rate and conversion rates? Then feed this back to the content team and watch how this impacts on organic listings and conversions.

2. Finding PPC opportunities with SEO data

Just as PPC data can be used to support SEO and content marketing activities for e-commerce clients, SEO data can support PPC.

  • When budget is tight - Where PPC keywords are expensive it may be wise to focus SEO and content efforts on these keywords, especially if they have potential to drive large volumes of traffic. Naturally, the results will take longer to filter through, but this could prove a cost-effective way to see ranking gains as well as providing insight into what search terms really work to drive valid traffic and sales.
  • Quality Score - Use SEO content writing skills to help improve keywords with low quality score. Adding SEO content to your landing pages could help better your keywords quality score, improving your ad rank, reducing your cost per click but also with more relevant content driving up conversion and engagement rate.
  • Use organic data to plan your PPC strategy – Make a point to review organic traffic trends and consider factoring this in when planning your PPC spend. For example, if organic traffic peaks at the weekend but your PPC spend isn’t reflecting this then it could be a good idea to start pushing more at the weekend to see if this improves performance on PPC.

3. Cross channel considerations for organic and paid search

Taking a holistic approach to your digital marketing efforts will reap rewards, but don’t underestimate the impact of external forces on your campaigns.

  • Site downtime - Site problems will not only affect SEO but can cost a lot of money on PPC. If a site goes down the PPC campaign will have to be paused. Continuous site problems will have an effect on SEO performance and can lower keyword rankings. Make sure your PPC and SEO teams are constantly communicating so that downtime can be reduced and campaigns fully optimised. There’s no point sending a potential consumer to a broken page – that’s poor PPC account management and will deteriorate UX and brand value if it is a constantly recurring issue.
  • Competitor research - Competitors can be different for both SEO and PPC. However, it’s important that a PPC competitor is also considered as an SEO competitor because at any point they can become an SEO competitor.
  • PPC offers a lot of data to identify new competitors or highlight when certain competitors are pushing harder. Run the “Auction Insights” report in AdWords to trend competitor impression share. Then, share this data with your SEO team.
  • Overall combined strategy for SERP domination - Combining both SEO and PPC strategies will enable increased exposure and SERP domination. This will increase overall traffic. One way to maximise on this is through local strategies. Link local PPC campaigns to tailored local landing pages to drive traffic online and in store.

Increase your digital real estate with top three spots on paid and organic search and watch the business come in.

4. Site migration

Perhaps one of the most important times to bring SEO and PPC together is for a site migration. Moving your website from one platform to another, or creating a totally new site, is an arduous task dreaded by many marketing managers. However, by combining PPC and SEO activities you should be able to seamlessly migrate across with few glitches. Work together to identify a quiet time to implement your migration, be sure to pause your PPC campaigns while you move across and then work together to identify key SEO considerations after the migration.

  • URL mapping documents - URL mapping documents will aid PPC when changing the URLs in the campaigns.
  • Keyword rankings - Organic keyword rankings can fluctuate following migration. Increase PPC budget and push keywords that are suffering organically.

Get PPC and SEO working together and you’ll see the benefits of a collaborative approach. Using the same language, talking to the same target audience, and communicating constantly on matters such as keywords, content and even site downtime will present a stronger digital marketing proposition that attracts and converts.



source http://www.smartinsights.com/search-engine-marketing/develop-integrated-paid-search-seo-strategy-ecommerce/

The unstoppable growth of content recommendation engines

Content Recommendation Engines are used by over half of all top sites 

We're all familiar with those 'around the web' sections featured at the bottom of articles in many news sites. These 'advertorial' boxes can sometimes show dubious content which hasn't been short of criticism, specially among the editorial stuff of leading publications. However, the reality is that they're a significant revenue stream for some of the biggest media sites in the web. While the proliferation of content recommendation engines as a monetization tool for sites of all sizes has been remarkable, recently Slate.com and The New Yorker decided to drop them due to links that can lead to questionable websites, run by unknown entities.

SimilarTech released new insights showing the market share of content recommendation engines to understand their popularity among the biggest US & UK media publishers online. 

The results show that over 50% of the Top 100 Media Sites in UK use one (or more) content recommendation engines. Outbrain and Taboola are the two undisputed market leaders, with very similar market share.

content-recommendation-engines-uk-sites

When reviewing the same statistics for US counterparts, the results show that the proliferation of content recommendation sites in US is even bigger, with 75% of the biggest online publications using content recommendation engines.

content-recommendation-engines-us-sites

What's more, the landscape for content recommendation engines shows no sign of stopping. When looking at the Year over Year growth to understand if publishers are dropping these platforms from their sites, SimilarTech's data shows a clear upward trend for the trend shows that in fact, they're still growing tremendously. The growth trend for the two market leaders in terms of customers among the biggest 10k sites over the past 12 months sows an uplift of 34% and 65% for Outbrain and Taboola respectively.

Year on Year Growth for Main Content Recommendation Engines

While this data depicts the trend for the biggest publishers, it's important to take into account that over 300,000 sites across the web have already included content recommendation engines as part of their marketing toolkit to navigate audiences to other content from their site and keep them engaged for longer or to monetize visits with 'click-enticing' stories from "around the web". 

As many publishers still struggle to monetize their online content and keep customers engaged, it'll be interesting to see if content recommendation engines can sustain their meteoric growth in 2017 as well as which new solutions they'll bring to the table.



source http://www.smartinsights.com/content-management/content-management-systems/unstoppable-growth-content-recommendation-engines/

Sun Tzu and the art of digital marketing strategy [Part 1]

What can an ancient text do to help your digital marketing?

Sun Tzu's The Art of War is a widely studied piece of literature, so communicating its principles from reading it feels a little like learning to drive a car by watching a movie with a car chase in it.

What I'd immediately remembered (from reading it 9-10 years ago) was that the book itself is short and powerful. Each chapter layers onto what was taught in an earlier chapter.

Despite the title indicating otherwise, it's part science and part philosophy; it centres around the idea of winning without conflict, by competing based on position, not through 'warfare'. This is immediately powerful and relevant to marketers with experience in brand or marketing strategy.

I think that you can summarise the whole book (very crudely) with two questions:

How do I use information that is available to understand my strategic position?

How do I make the best decisions to advance my strategic position?

Simple, eh!? And, already applicable to digital marketing. Which is why it's been so popular in business and why we thought it would be good for us to think about at Smart Insights. The application isn't so easy, but we've outlined the broad context below in the hope that you can ask better questions of your current position - the decisions to advance that position will come along next week as we delve deeper.

Your strategic position - a sticky challenge that plagues modern marketing

We know that strategy fundamentally depends on acquiring and using information to best control situations around us, and we make strategic decisions based upon what we see, hear and understand.

For thoroughbred digital marketers, the guys and girls who live in data for decision making, this might hurt initially… we don't really "know" what's going on ...at least that's what Sun Tzu would say. We feel that we never have enough information, don't we? We get paralysed by not having enough information, and equally freeze and get lost if we  have too much. Sound familiar? It might feel easier where we can see what we think is under our control, in an analytics dashboard for example, but it's misleading according to Sun Tzu. We only see and control tiny elements out of the vast amounts of information. Sun Tzu believed that control is the infrequent and misleading exception and chaos is the larger reality, and realising this is where advantage lies.

Most information is unknown, or totally unknowable

Our perception of reality is full of blind-spots, it's incomplete, a mix of things that we don't know and things that are also totally unknowable. The chain of information is also getting weaker as new policies come into place, Dave has spoken about this in regards to EU 'E-Privacy' legislation surrounding the use of cookies. That aside, in your own organisation and market, how many times do unexpected 'events' occur that throw your data upside down anyway? A lot from my experience; it's business as usual! We never quite "know", do we?

In marketing, this problem is made worse as more and more data becomes available, more information isn't necessarily good if there's no model to process it.

By recognising that information is gathered on imperfect models from increasingly imperfect sources, and appreciating that we see "our" reality, not "the" reality, we can choose to widen our view, use better decision making models and make decisions those based on more of what is, rather than what we just think is.

Our opening primer on the 13 chapters of The Art of War

Though not so important as the above to make the point, we've  laid out the 13 chapters of the book here as a primer, a "digested read"…

  1. Laying Plans- The first chapter is around the five fundamental factors (mission, climate, ground, command and methods) so that a commander (or marketer!) can calculate his or her chances of victory before setting out. Consider the factors for achieving strategic marketing over tactical…. In warfare, as in business, there are three key factors that can determine who will be more likely to win. These three factors are: The moral law; the commander or leadership, as well as the method and management. Much of Sun Tzu's teaching are about respect and gaining the trust of your army (organisation) and of course your customers. Strong virtues and the discipline of each team member's roles and responsibilities, including your own provided leadership and clarity, matters enormously. We'll take a look at this in more detail in the post, next week.
  2. The Challenge - the economy of warfare (marketing) recognises that success requires winning small decisive engagements quickly. Successful military campaigns require limiting the cost of competition and conflict. "In war, then, let your great object be victory, not lengthy campaigns." Defeat your opponent fast, so that you won't become fatigued and you won't lose strength in resources. This means putting forth all your best efforts to defeat your opponents at the right time and on the right areas, so that competitors lose the desire to win.
  3. The Plan of Attack - a key source of strength is unity, not size, Tzu discusses the five factors that are needed to succeed: Attack, Strategy, Alliances, Army, and Cities. Ensure good preparation and apply the correct strategy, such as working out when indirect approaches will be more effective and less energy-draining than direct approaches. This means knowing your market and marketing thoroughly, learning about the tactics, competition and allies (influencers) that have been around for years, before your time in the game. Look for the strategies that prove most beneficial by using your intelligence and competitive advantage.
  4. Positioning - "Know your enemy and know yourself", Sun Tzu warns. If you do so, then you will win a hundred out of a hundred battles, he promises. Detailed knowledge of your opponent means that you know their brand behaviours, their strengths and their limitations. But in order to not have this same tactic applied to you effectively, you must defend existing positions until a commander (or marketer) is capable of advancing from those existing positions in safety. Recognise and pursue opportunities without creating opportunities for the enemy. This also means being able to change tactics when it's clear that your usual approach is failing – Sun Tzu summed this up as: "He who can modify his tactics in relation to his opponent and thereby succeed in winning, may be called a heaven-born captain".
  5. Energy  - the use of creativity and timing in building an army's (or organisation's) momentum. In war, this concerns directing the momentum of the army to focus its energies in the most creative and timely manner without burning all of those precious resources. Having the focus and organising resources around the goals. The best organisations are the ones with talent and where those people commit to their strengths throughout the course of the campaign, they are recognised, organised and encouraged by the leaders.
  6. Illusion and Reality - an army's (or organisation's) opportunities come from the openings in the environment caused by the relative weakness of the enemy in a given area. "Strike the weak and avoid the strong", Sun Tzu advises. Again, you need to know your enemy well in order to spot their weak points, and then attack them. Being first to attack puts you in the stronger position because you lead the way according to how you have chosen (imposing your intent), and for your opponent, playing catch-up is much harder.
  7. Engaging The Force - the dangers of direct conflict and how to win those confrontations when they are forced upon the commander. Manoeuvre with intelligence. You can lead an army of 1000 soldiers as easily as 10 – it is only a matter of signs and communication. Establish a common language between you and your organisation, a strong sense of 'brand purpose' is powerful. Implement good communication and trust in your team. Remember that the base for a cohesive and cooperative team is clear, constant communication and mutual support.
  8. Variation in Tactics - focus on the need for flexibility in an army's (or organisation's) responses. Respond to shifting circumstances successfully. Vary your tactics, and you win. There are two attack methods: the direct and the indirect. The direct method may be used openly, they're expected, but indirect methods to secure victory are the unforeseen, the unexpected, they throw the confidence of your competition. Be sure to disguise your intentions as best as possible, to avoid detection when you're about to vary your approach.
  9. Moving The Force - the different situations in which an army (or organisation) finds itself as it moves through new territories, how to respond to these situations, understand the intentions of other organisations. As your army (organisation) progresses, remember to sustain all your aims on winning throughout the campaign. Try to understand your opponent's strategy and destroy it, and bear in mind at all times that: "The clever fighter imposes his will on the enemy, but does not allow the enemy's will to be imposed on him". Watch for the competitors changes in tactics and situation.
  10. Situational Positioning - the three general areas of resistance (distance, dangers, and barriers) and the six types of ground positions that arise from them. These are the six ways of ground. They are the general's responsibility, and must be examined. In warfare, they are flight, insubordination, deterioration, collapse, chaos, and setback. These six situations are not caused by Heaven or Ground, but by the general and the situation. Success and Failure in any organisation starts from the top. The leader (strategist, CEO) is responsible for any and all events that occurs in the organisation.
  11. The Nine Situations - describes the nine common situations in a campaign, and the specific focus that a commander (marketer) will need in order to successfully navigate them. Use the best position and tactics in relation to the environment and to your competition. Threaten your competition's remaining valuable strategies and positioning to prevent them from connecting their weakness with their strengths. Know how to drive your competition into a position where their weaker self is all they have left to rely upon. Where it is clear that your opponent has failed to adequately prepare for the situation, strike fast if they let a door open.
  12. Fiery Attack - the use of weapons (tactics and techniques) and the specific use of the environment as a weapon. Be "fast as the wind" and as "unmovable" as the forest. That means that your attack must be very quick, but your campaign and positioning should remain very consistent. Remember that the army who wins is the one that shares the same spirit throughout all its ranks, keeping true and remaining consistent. This section examines the five targets for attack, the five types of environmental attack and the responses to attacks.
  13. The Use of Intelligence - the importance of developing trusted information sources. When you have the opportunity, inquire about your competition's type of campaign, weaknesses and strengths from people in a position to know best; of course, with the advent of the Internet this has never been easier, something Sun Tzu didn't have available! Make the most of your sources of information to learn all that you can about your opponent. The secret of great princes and warriors that were regarded as geniuses was in actual fact principally only previous knowledge, noted diligently and then well applied.

Some great Sun Tzu resources - I've referenced multiple great resources (including the book here) which you can see here, here  and here. Check them out, it's genuinely useful stuff to help move from purely tactical decision making to strategic decision making. 



source http://www.smartinsights.com/digital-marketing-strategy/digital-strategy-development/sun-tzu-and-digital-marketing-part-1/