What do new chatbots look like? What role will they play in online commerce? When do you think the first chatbot was invented? Most people would guess that it hit the market sometime around the turn-of-the-century. They would be wrong. …..
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source https://www.smartinsights.com/ecommerce/web-personalisation/are-a-new-generation-of-chatbots-making-their-way-to-online-stores/
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