Friday, 1 March 2019

The secret to a stronger customer communication strategy? Customize it by generation

Bridge the generation gap when it comes to customer communication by serving all generations, on all channels, with one contact centre platform Marketers have long known that each generation communicates differently from the previous one. It's wisdom that has been …..

The post The secret to a stronger customer communication strategy? Customize it by generation appeared first on Smart Insights.



source https://www.smartinsights.com/digital-marketing-strategy/customer-segmentation-targeting/customize-customer-communication-strategy-generation/

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