Tuesday 15 May 2018

Why are businesses aiming to improve customer experience?

Chart of the day: customers expect more personalized experiences according to businesses and that's why they are prioritising improving CX Customer Experience (CX) improvements are being led by customers wanting more personalized experiences according to new research. Customer expectations are …..

The post Why are businesses aiming to improve customer experience? appeared first on Smart Insights.



source https://www.smartinsights.com/user-experience/customer-experience-management-cxm/why-are-businesses-aiming-to-improve-customer-experience/

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