Chart of the Day: Public are largely unfamiliar with purchasing through chatbots Chatbots are a viable option for companies who want to be ever-accessible to their customers. Able to help with common problems such as late deliveries or changing profile …..
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source https://www.smartinsights.com/online-brand-strategy/multichannel-strategies/customers-use-chatbots-for-customer-service-not-sales/
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